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Resume

Below is a description of my education, academic experiences, skills, and work experience.
A PDF of my resume is also available.

Profile
Software and Coding Skills
Academic Projects
Qualifications
Work Experience
Awards
Education

Profile

Self-motivated

Flexible

Fast learner

Effective collaborator

 

Qualifications

Technical writing

Editing

Indexing

Page layout

Basic web design

 

Software and Coding Skills

InDesign

RoboHelp HTML

Photoshop

Illustrator

Acrobat Pro

MS Office

HTML

CSS

 

Education

 

M.A., Professional and Technical Writing: GPA 4.0

University of Arkansas at Little Rock (UALR), Little Rock, AR   2014-present

 

Doctor of Audiology Program: GPA 4.0

University of Arkansas for Medical Sciences/UALR, Little Rock, AR  

                  2011-2013

 

Digital Design Diploma: GPA 3.8

Art Institute of Pittsburgh, online                                                     2005-2007

 

B.A., Advertising: GPA 3.0

Southern Methodist University, Dallas, TX                                       1988-1992

 

Academic Projects 

                                                                 
Profit & Loss Program Administrator Guide and

    Online Help System                                                                                2015

Wrote and designed them for Colton's Restaurant Group, Inc. to be used to train the next P&L Program Administrator.

 

Article Series: "Skills and Qualities a Technical Writer Needs 

    to Get—and Stay—Employed                                                                 2015

Researched and wrote articles based on a survey of articles and job descriptions to identify the skills and qualities most desired by employers of technical writers. Won award for Best Essay in Research or Theoretical Writing in 2016.

 

Online Help System                                                                                    2015

Acted as Project Manager of a team to create an online help system as well served as a writer and editor.

 

Job Position Manuals                                                                                  2015

Edited and designed a series of eight manuals for Colton's Restaurant Group.

 

Indexes                                                                                                          2015

Created an index for a class project as well as one for a 175-page book titled What to Charge by Laurie Lewis.

 

Instructional Blog Articles                                                                                 2014

Wrote two articles describing how to create navigational "breadcrumbs" for a website and how to use Google Fonts; also served as co-editor of the class blog.

 

Style Guide for Harbor Environmental and Safety (Harbor)                 2014

Won awards for Best Editing Project and Best Graduate Writing in 2015.

 

Systematic Review                                                                                                2012

Collaborated with audiologists to write a systematic review of FM system use by children with central auditory processing disorders.

Awards

Best Essay in Research or Theoretical Writing 2016

UALR Dept. of Rhetoric and Writing

 

Best Editing Project 2015

UALR Dept. of Rhetoric and Writing

 

Best Graduate Writing 2015

UALR Dept. of Rhetoric and Writing

 

Work Experience

 

University of Arkansas for Medical Science (UAMS),
    Little Rock, AR                                                                        2016-present

 

Technical Editor, IT Development Systems/IT Research

•  Update and write help pages and wikis for software used by UAMS and Arkansas Children's Hospital (ACH) researchers.

•  Organize and assist in coordinating database projects for the ACH Center for Birth Defects Research and Prevention.

•  Collaborate with IT professionals to develop a database dictionary for reference by project stakeholders.

 

Inuvo, Inc., Little Rock, AR                                                         2015-2016

Inuvo is an advertising technology and digital publishing company.

 

Editing Intern

•  Edited and proofread articles for Inuvo's alot.com website.

•  Generated article ideas based on an extensive list of keywords.

•  Published articles in the content management system.

 

Colton's Restaurant Group, Inc. (CRG), Little Rock, AR       1995-2016

CRG is the franchising corporation for Colton's Steak House & Grill restaurants.

 

Profit and Loss Program Administrator                                  2014-2016

Updated, edited, and distributed linked Microsoft Excel applications for use by restaurant owners, managers, and other personnel to track restaurant sales and costs.

 

Editor and Graphic Designer                                                    1997-2014

•  Edited and proofread employee job position manuals, training materials, and franchising brochures.

•  Collaborated with marketing director to create menus, table cards, passes, gift cards, print ads, banners, billboards, and other marketing materials using Photoshop, Illustrator, and InDesign.

•  Developed and maintained CRG's original internal website using Dreamweaver.

 

Executive Assistant                                                                     1995-1997

•  Edited and proofread letters, memos, and other documents.

•  Wrote and designed the company newsletter, as well as the first Colton's menu, comment cards, and print ads using Microsoft Publisher.

•  Designed a Microsoft Access database to track periodic and quarterly sales, costs, and product mixes for multiple Colton's locations.

 

UALR/UAMS

Student Representative                                                                      2012

Served on a professional committee to develop the Auditory Based Intervention Certificate program for UALR/UAMS.

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